We want every figure and rule on WealthNorth to match its source. When something is wrong or out of date, we fix it.
How to report an error
Email [email protected] with the page address and what you think is wrong. A link to the source that shows the correct information helps us fix it faster. We aim to reply within two business days.
What we do with a report
- We check the claim against the primary source, such as the CRA, Service Canada, the Bank of Canada, Statistics Canada, a provincial government or the company concerned.
- If the page is wrong, we correct it. Because the same figure or rule often appears on several pages, we search the whole site for the same error and fix every copy.
- If a figure is stored in one of our data files, we correct the data file, which updates every page that shows it.
- We reply to tell you what we found and what we changed.
How corrections appear
Every page shows the month it was last updated. When a correction changes a figure, rule or conclusion a reader could have acted on, we also add a dated note on the page saying what changed. Fixes to spelling, wording or broken links don’t get a note.
Updates are not corrections
Tax brackets, contribution limits, benefit amounts and rates change on schedules. Updating a page for a new year or a new rate is routine maintenance, described on How We Check Facts, and isn’t treated as a correction.