Phone numbers, chat links, support hours and each bank’s own complaint steps for the major Canadian banks and fintechs. Each bank’s page owns its contacts and hours; the shared rules (holiday closures and the complaint route every bank follows) each have one page below. For reviews of the banks themselves, see the bank and fintech reviews.
Customer service by bank
- RBC customer service
- TD Bank customer service
- Scotiabank customer service
- BMO customer service
- CIBC customer service
- National Bank customer service
- Desjardins customer service
- EQ Bank customer service
- Tangerine customer service
- Simplii Financial customer service
- Manulife Bank customer service
- KOHO customer service
Hours and complaints for every bank
- Bank holiday hours in Canada: when banks are closed
- How to complain about a bank in Canada: the bank’s process, OBSI and FCAC
When something goes wrong
Lost cards, fraud, frozen accounts and deposit insurance are covered in the banking security hub.