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How to Apply for a Mortgage in Canada: Step-by-Step Guide (2026)

Updated

Applying for a mortgage in Canada involves several steps — from reviewing your finances and gathering documents, through pre-approval, to final approval and closing. Knowing the full process helps you move quickly when you find a home.

Step 1: Review Your Financial Situation

Before approaching any lender, take stock of your finances:

Credit score: Check your credit report through Equifax or TransUnion. CMHC-insured mortgages need a score of at least 600 for one borrower; banks’ best rates usually need more. Lower scores may still work with B-lenders.

Income stability: Lenders prefer at least 2 years of employment history. Self-employed borrowers need 2 years of NOAs (Notices of Assessment from CRA) and financial statements.

Debt levels: For an insured mortgage, your GDS (gross debt service) ratio can’t exceed 39%, and your TDS (total debt service) ratio can’t exceed 44%. These ratios include your mortgage payment, property taxes, heat, and 50% of condo fees, as a percentage of your gross income.

Down payment: Minimum 5% of the first $500,000, 10% of the portion above that for homes under $1.5 million, and 20% for homes of $1.5 million or more. A down payment of 20% or more avoids mortgage default insurance.

Step 2: Get a Mortgage Pre-Approval

A mortgage pre-approval is a conditional commitment from a lender that you qualify for up to a certain amount. Pre-approval is separate from a pre-qualification, which is an informal estimate.

Benefits of pre-approval:

  • Rate hold, usually 90–120 days (protects you if rates rise)
  • Confirms your maximum purchase price
  • Shows sellers you are ready to buy
  • Identifies any issues early

To get pre-approved, you provide income documents, ID, and consent for a hard credit check. The lender reviews your file and issues a letter stating how much they will lend and at what rate (subject to property approval).

Step 3: Gather Required Documents

DocumentNotes
Government photo IDPassport, driver’s licence, PR card
T4 slipsLast 2 years
Notices of Assessment (NOA)Last 2 years from CRA
Recent pay stubsLast 30–90 days
Employment letterOn company letterhead, signed
Bank statements90-day history for down payment
Gift letterRequired if any down payment is a gift
Investment/RRSP statementsIf using for down payment
Existing property documentsIf you own other real estate

Self-employed applicants also need business registration documents, 2 years of business financial statements, and potentially a 12-month business bank statement.

Step 4: Complete the Formal Application

Once you have an accepted offer on a home, your lender opens a formal mortgage application. This includes:

  • Mortgage application form (MLS-style info on the property)
  • Property details and purchase price
  • Down payment source confirmation
  • Updated documents if any circumstances changed since pre-approval
  • Property appraisal (usually ordered by the lender)

Your lender or mortgage broker submits the application to the underwriting team.

Step 5: The Stress Test

Insured mortgages, and uninsured mortgages from federally regulated lenders, go through the mortgage stress test. Lenders check that you could afford the payments at the greater of your contract rate plus 2% or 5.25%, a floor set by OSFI for uninsured mortgages and by the federal government's mortgage insurance rules (the Minister of Finance's Eligible Mortgage Loan Regulations) for insured ones.

Contract RateQualifying Rate
4.00%6.00%
4.50%6.50%
5.00%7.00%
5.50%7.50%

The stress test reduces your maximum mortgage amount. Use our mortgage affordability calculator to see how this affects your purchasing power.

Step 6: Underwriting and Approval

The lender’s underwriter reviews your full file, the property appraisal, and your documents. This process typically takes 3–7 business days. The lender may come back with conditions — documents they need before final approval. Common conditions include:

  • Updated pay stubs or employment confirmation
  • A satisfactory property appraisal
  • Proof that debts have been paid off
  • Home insurance binder (proof of home insurance)
  • Status certificate (for condos)

Once all conditions are cleared, you receive formal mortgage approval (the “commitment letter”).

Step 7: Review and Sign Mortgage Documents

Your lender sends the mortgage documents to your real estate lawyer (a notary in Quebec, and a lawyer or notary in BC). Your lawyer reviews the terms, explains the mortgage charge registered on title, and has you sign at a closing appointment — typically 1–3 business days before your closing date.

Step 8: Closing Day

On closing day, your lawyer receives the mortgage funds from the lender, pays the vendor, registers the title in your name, and hands over the keys. You pay the remaining closing costs at this point, which can include:

  • Land transfer tax (provincial and municipal)
  • Legal fees and disbursements
  • Title insurance
  • Mortgage insurance premium (if applicable, often added to the mortgage)
  • Adjustments for prepaid property taxes or utilities

See the closing costs guide by province for estimates in each province.

Working with a Mortgage Broker vs. Bank

FactorMortgage BrokerDirect to Bank
Lenders accessedMultiple lendersOne institution
Rate comparisonYes — can shopNo — one offer
CostUsually free (paid by lender)Free
Specialty productsOften better accessStandard products
RelationshipNew each timeExisting customer

Brokers are often used when a situation is complex (self-employed, new to Canada, less-than-perfect credit, or a non-standard property), since they deal with more lenders.

Applying online vs in person

AspectOnline brokerageBank Branch
Rate competitivenessCompares many lendersOne bank’s products only
Speed of application15–30 minutes1–2 hour appointment
Document submissionSecure upload portalPhysical copies or email
Advisor accessPhone, video, email, chatIn-person + phone
HoursApply anytime; advisor available business hoursBranch hours only
Lender varietyMany lendersSingle institution
Rate holdVaries by lender, often 90–120 daysOften 90–120 days

Common concerns about applying online

“What if I need to talk to someone?” Online brokers generally offer phone and video access to a licensed advisor, and some, such as True North, also have physical offices.

“Is my data secure?” Brokerages must follow federal privacy law (PIPEDA) or a provincial equivalent. Look for the lock icon in your browser and verify the URL matches the company’s official domain.

“Can I negotiate the rate?” Yes. Online brokers compete on rate, and a competing offer from another lender is often worth sharing; see the nesto review for one example of an online lender’s terms.

Key Takeaways

  • Start with your credit score and income documentation before approaching lenders
  • A pre-approval before house hunting holds a rate and gives sellers confidence
  • The mortgage stress test cuts the maximum qualifying amount by about 17% at a 4.5% contract rate (25-year amortization)
  • Final mortgage approval typically takes 5–10 business days once you have an accepted offer
  • A mortgage broker compares rates from multiple lenders

Related: Mortgage Pre-Approval Guide · Documents Needed for a Mortgage · Mortgage Stress Test Explained · Home Buying Process Hub

Documents you need

Missing documents are the number one reason mortgage applications are delayed. Having everything ready before your first appointment can cut your approval time from weeks to days. Use this checklist to prepare for both pre-approval and final approval.

Pre-approval vs final approval documents

Document CategoryPre-ApprovalFinal Approval
Photo ID✓✓
Income and employment✓✓ (may re-verify)
Down payment proof✓✓ (updated statements)
Credit check✓ (lender pulls this)✓ (lender re-checks)
Purchase agreement—✓
Property details—✓
Insurance confirmation—✓

Identity documents

DocumentNotes
Government-issued photo IDDriver’s licence, passport, or provincial photo card
Second piece of IDSome lenders require two forms
Social Insurance NumberLenders usually ask for it to match your credit file, but you don’t need to provide it to apply for a mortgage
Proof of Canadian statusPermanent residency card or work permit (for non-citizens)

Income and employment documents

Salaried or hourly employees

DocumentDetails
Letter of employmentCompany letterhead, usually dated within the last 30 days. Must include: job title, salary/rate, start date, full-time/part-time status, and whether permanent or contract
Recent pay stubsLast 2–3 pay stubs (most recent 30 days)
T4 slipsLast 2 years
Notices of Assessment (NOA)Last 2 years from CRA
Proof of additional incomeBonus letters, commission statements, overtime documentation

Self-employed

DocumentDetails
T1 General tax returnsLast 2 years, filed and assessed
Notices of Assessment (NOA)Last 2 years from CRA
Business financial statementsProfit & loss statement and balance sheet for last 2 years
Articles of incorporation OR business licenceProves business legitimacy
Business bank statements90 days — shows business cash flow
Personal bank statements90 days — shows personal funds
Client contracts (if applicable)Supports income claims for contract-based businesses
HST/GST returnsSome lenders request this to verify revenue

Commission-based income

DocumentDetails
T4 slipsLast 2 years showing commission income
Letter of employmentMust specify commission structure
Pay stubsLast 2–3 showing commission earnings
T1 General tax returnsLast 2 years (lenders average the 2 years)

Rental income

DocumentDetails
Signed lease agreementsFor all rental units
T776 (Statement of Real Estate Rentals)Last 2 years from tax returns
Rental income documentationBank deposits, property management statements
Property tax billsFor all rental properties

Other income types

Income SourceDocuments Required
PensionMost recent pension statement, T4A
Government benefits (CPP, OAS)Benefit statements from Service Canada
Child support/alimonyCourt order or separation agreement, proof of receipt (bank statements)
Investment incomeT3/T5 slips, account statements
Second jobSame documents as primary employment for that job

Down payment documents

Saved funds

DocumentDetails
90-day bank statementsFrom the account(s) holding your down payment. Must show the accumulation of funds — not just the current balance
Investment account statementsIf liquidating investments (TFSA, non-registered)

Gifted down payment

DocumentDetails
Gift letterSigned by the donor. Must state: dollar amount, relationship to you, that it is a gift (not a loan), and that no repayment is expected
Donor’s bank statementProves the donor has the funds
Transfer confirmationBank record showing the funds moved from donor to your account

RRSP Home Buyers’ Plan (HBP)

DocumentDetails
RRSP account statementShows available balance
T1036 formHome Buyers’ Plan request to withdraw from RRSP
First-time buyer statusYou declare it on Form T1036; CRA does not issue a confirmation

FHSA (First Home Savings Account)

DocumentDetails
FHSA account statementShows balance and contribution history
Form RC725Request to make a qualifying withdrawal, completed with your FHSA issuer
Written agreement to buy or build a qualifying homeNeeded at the time of the withdrawal, with the home acquired or built before October 1 of the following year

Foreign funds

DocumentDetails
Source documentationProof of where the funds originated
Wire transfer recordsInternational transfer confirmation
Foreign bank statements90 days from the originating account
Currency conversion recordsProof of exchange rate applied

Property documents (final approval stage)

DocumentDetails
Agreement of Purchase and SaleThe signed offer accepted by the seller
MLS listingProperty details, photos, listing price
Property tax billMost recent annual or interim tax bill
Property survey (if available)Some lenders accept title insurance instead
Condo status certificateUsually required by the lender for an Ontario condo
Home inspection reportNot required by lenders
Proof of property insuranceMust be arranged before closing

Debt documents

DocumentDetails
Credit card statementsLast month’s statement for each card (showing minimum payments)
Loan statementsCar loan, student loan, personal loan — current balances and payments
Line of credit statementsCurrent balance and payment
Existing mortgage statementIf you own other property
Alimony/child support obligationsCourt order specifying amounts

Checklist by applicant type

First-time buyer (salaried)

  • Government-issued photo ID
  • Social Insurance Number
  • Letter of employment (recent)
  • Last 2–3 pay stubs
  • T4 slips (last 2 years)
  • Notices of Assessment (last 2 years)
  • 90-day bank statements (down payment account)
  • Gift letter and donor bank statement (if applicable)
  • FHSA/RRSP HBP withdrawal forms (if applicable)
  • Signed purchase agreement
  • Proof of property insurance

Self-employed buyer

  • Everything in the salaried checklist, plus:
  • T1 General tax returns (last 2 years)
  • Business financial statements (last 2 years)
  • Articles of incorporation or business licence
  • Business bank statements (90 days)
  • HST/GST returns (if requested)
  • Client contracts (if applicable)

Newcomer to Canada

  • Everything in the salaried checklist, plus:
  • Permanent residency card or work permit
  • International credit report (some lenders accept this)
  • Foreign income documentation (if recently arrived)
  • Proof of Canadian employment
  • Letter from employer confirming start date and salary

Refinance or renewal with new lender

  • Government-issued photo ID
  • Current mortgage statement (showing balance, rate, maturity date)
  • Property tax bill
  • Income documents (same as above based on employment type)
  • Home insurance policy
  • Property appraisal (lender may order this)

Tips to speed up the process

  1. Scan everything in advance — Have PDFs or clear photos of all documents on your phone or computer before your first meeting
  2. Label your files clearly — Use descriptive names: “T4-2025-John-Smith.pdf” not “scan001.pdf”
  3. Don’t redact information — Lenders need complete, unedited statements. Redacted documents are rejected
  4. Explain large deposits — Lenders ask about deposits that aren’t your regular pay. Prepare a paper trail
  5. Keep your finances stable: a new job, new credit or a large purchase between application and closing can delay or undo an approval
  6. File your taxes on time — If your NOAs are not current, some lenders will request you file before proceeding

Documents for specific situations

Gift letter for a down payment

DocumentDetails
Gift letterSigned by the donor — states the amount, that it is a true gift (not a loan), the relationship to the borrower, and the donor’s contact information
Donor’s bank statementShows the gift funds leaving the donor’s account
Your bank statementShows the gift funds deposited into your account
Wire transfer receiptIf the gift comes from outside Canada
Who can giveA relative for CMHC-insured mortgages; many lenders limit this to immediate family (parents, grandparents, siblings). Non-family gifts are generally not accepted

Home Buyers’ Plan withdrawal

DocumentDetails
RRSP statementShows the balance; contributions made in the 89 days before the withdrawal may not be deductible
T1036 form (HBP Request to Withdraw)Completed through your RRSP provider
Confirmation of withdrawalBank statement showing HBP funds received
First-time buyer qualificationNo home you or your spouse owned and lived in during the current year or the previous 4 calendar years (with exceptions for disability and relationship breakdown)
Maximum withdrawal$60,000 per person ($120,000 per couple)

FHSA withdrawal

DocumentDetails
FHSA account statementShows balance and contributions
Withdrawal confirmationAccount statement showing withdrawal for qualifying home purchase
First-time buyer qualificationNo home you owned and lived in during the current year (before the 30 days just before the withdrawal) or the previous 4 calendar years
Maximum withdrawalThe whole balance: contributions of up to $40,000 lifetime ($8,000 a year) plus growth
APSProof of qualifying home purchase

Newcomers and non-permanent residents

DocumentDetails
Permanent Resident (PR) card or Confirmation of Permanent Residence (COPR)Primary immigration document
Work permit (if not PR)Some lenders offer mortgages to work permit holders
Canadian employment letterSame requirements as salaried employee
Foreign credit historyInternational credit report or reference letter from a foreign bank (if you lack Canadian credit history)
Proof of down payment source90 days of bank statements (Canadian or foreign). Foreign bank statements may need certified translation
Gift letter (if applicable)If family is providing a down payment gift from abroad
Newcomer program applicationSeveral banks (such as RBC, TD, BMO and Scotiabank) have newcomer programs with reduced documentation requirements
PassportPhoto ID
SIN or temporary SINOften requested to match your credit file (optional for a mortgage)
Special Considerations
ItemDetails
Minimum down paymentSome newcomer programs accept 5% down with minimal Canadian credit history
Foreign incomeGenerally not used for qualifying unless you have a Canadian-based position
Foreign assetsCan be used for down payment — requires translated and certified statements
Anti-money launderingAll foreign transfers must have clear documentation. Wire transfer receipts, foreign bank statements, and written explanation of source required

How long approval takes

Understanding the mortgage approval timeline lets you set realistic condition deadlines on offers and avoid the stress of wondering where things stand. Here is every stage and how long it actually takes.

The complete mortgage timeline

StageTimelineWhat Happens
Gather your documents1–3 days (you)Collect pay stubs, tax returns, bank statements, ID
Pre-approval1–5 business daysLender reviews income, credit, debts; issues conditional approval and rate hold
House huntingWeeks to monthsSearch for properties within your pre-approved budget
Make an offer1 daySubmit offer with financing condition (typically 5–10 business days)
Conditional approval3–10 business daysLender verifies the specific property (appraisal, title)
Appraisal3–10 business daysAppraiser visits the property and submits a report
Title search3–5 business daysLawyer confirms clear title, no liens or encumbrances
Insurance confirmation1–2 business daysProperty insurance arranged and proof sent to lender
Conditions removed1 dayLender sends final approval; you waive financing condition
Closing preparation2–4 weeksLawyer prepares documents, mortgage funds are arranged
Closing day1 daySign documents, receive keys

From accepted offer to closing, 30–90 days is typical; the closing date is set in the offer, and house hunting comes on top.

Pre-approval timeline by lender type

Lender TypeTypical Pre-Approval TimeNotes
Big bank (branch)3–5 business daysIn-person process, slower for complex applications
Big bank (online)2–4 business daysFaster if you upload documents digitally
Mortgage broker1–3 business daysCan submit to multiple lenders at once
Online brokerage (such as nesto or Homewise)Same day–2 business daysStreamlined digital process
Credit union3–7 business daysMay be slower due to local underwriting
B-lender3–7 business daysAdditional documentation required

Documents you need (gather these first)

Having documents ready before you apply is one of the biggest factors in speeding up the process.

Employment and income

DocumentWho Needs ItNotes
Letter of employmentSalaried/hourlyMust state position, salary, start date, and employment status
Recent pay stubsSalaried/hourlyLast 2–3 pay stubs
T4 slipsEmployeesLast 2 years
T1 General tax returnsSelf-employedLast 2 years, filed and assessed
Notice of Assessment (NOA)Self-employed, commission and variable income (often others too)Last 2 years from CRA
Business financialsSelf-employedP&L, balance sheet, articles of incorporation

Down payment and assets

DocumentPurpose
90-day bank statementsProves down payment source and savings pattern
RRSP/FHSA statementsIf using Home Buyers’ Plan or FHSA withdrawal
Gift letterIf any portion is gifted — must state funds are not a loan
Donor’s bank statementProves the giftor has the funds available
Investment account statementsIf liquidating investments for down payment

Property and debt

DocumentPurpose
Purchase agreement (Agreement of Purchase and Sale)Specifies property details and price
Property listing (MLS)Lender verifies property details
Property tax billConfirms annual taxes (affects GDS)
Current mortgage statementIf refinancing or porting
Credit card statementsVerifies minimum payments for TDS
Loan statements (car, student, personal)All debts are included in TDS calculation

Identification

The lender will ask for government photo ID for every borrower; the mortgage document checklist lists every document, by applicant type.

What happens during the appraisal

The appraisal is often the stage where delays happen. Here’s what to expect:

FactorDetail
Who orders itThe lender (not you, though you may pay for it)
Cost$300–$500 (sometimes covered by the lender)
Duration of visit30–60 minutes at the property
Report turnaround3–7 business days after the visit
What they assessMarket value based on comparable sales, property condition, location
What can go wrongAppraisal comes in lower than purchase price

If the appraisal is lower than the purchase price

This is more common than buyers expect, especially in hot markets. Your options:

OptionDetails
Renegotiate the priceAsk the seller to lower the price to the appraised value
Cover the gap yourselfPay the difference between appraised value and purchase price from your own funds
Request a second appraisalSome lenders allow this, though it adds time and cost
Walk awayIf your offer has a financing condition that isn’t met, the deal can end, with the deposit returned under a mutual release

Common delays and how to avoid them

DelayCausePrevention
Missing documentsIncomplete submissionA complete submission upfront
Employment verificationEmployer slow to respondTelling the employer to expect the lender’s call
Appraisal schedulingBusy market, rural property, or backlogged appraisersStarting the process early
Title issuesLiens, easements, or encroachments discoveredYour real estate lawyer handles this
Condo status certificateAwaiting documents from the condo corporationRequesting it as soon as the offer is accepted
Tax verificationLender checks your NOAs against your stated incomeTaxes filed and assessed before applying
Condition of propertyLender requires repairs before fundingRare, but can add weeks

How to speed up the process

  1. Pre-approval first: it front-loads most of the paperwork
  2. Complete documents: missing paperwork is a common delay
  3. An experienced broker: brokers know which lenders move fastest
  4. A realistic financing condition: 7–10 business days leaves more room than 5 in a busy market
  5. Quick replies to lender requests: each day of delay can add a day to the timeline
  6. No financial changes: a new job, new debt or a large purchase can reopen the approval
  7. A lawyer lined up early: they need time for the title search and closing prep

Timeline for special situations

SituationAdditional TimeWhy
Self-employed+3–7 business daysAdditional income verification, possibly B-lender underwriting
Newcomer to Canada+3–5 business daysAdditional identity and employment verification
Investment property+3–7 business daysStricter underwriting, rental income documentation
Condo purchase+3–5 business daysStatus certificate review by lender
Rural property+5–10 business daysFewer comparable sales, specialized appraisal
Private lender+5–10 business daysAdditional documentation, higher scrutiny, legal fees
Refinancing+5–10 business daysExisting mortgage discharge, appraisal, new terms

Financing condition deadline: How long to ask for

Market ConditionCommon deadlineNotes
Buyer’s market10 business daysSellers are more accommodating
Balanced market7–10 business daysStandard range
Seller’s market5–7 business daysShorter deadline strengthens your offer
Firm offer (no condition)N/ACarries the most risk

If you waive the financing condition and your mortgage then falls through, the seller can claim your deposit and sue for damages.

Underwriting

Once a mortgage application is submitted, an underwriter at the lender reviews the borrower’s income, credit, down payment and the property itself, and decides whether to approve the mortgage, approve it with conditions or decline it. This page walks through those steps, what each check looks at, the conditions that usually come with an approval and what the commitment letter says. It is part of the mortgage lenders and brokers guide.

The underwriting steps

  1. File submitted. The bank or the borrower’s broker sends the application and documents to the lender.
  2. File review. The underwriter checks that the required documents are there; the mortgage document checklist lists what lenders usually ask for.
  3. Income verification. Employment and income are confirmed against the documents.
  4. Credit assessment. The lender pulls a full credit report and reviews the score, payment history and existing debts.
  5. Appraisal. The lender orders an appraisal (or uses an automated valuation model) to confirm the property’s value.
  6. Debt service ratios. Housing costs and other debts are measured against income at the stress-test qualifying rate.
  7. Down payment verification. The source of the down payment is traced.
  8. Mortgage insurer review for a mortgage with less than 20% down.
  9. Decision and commitment letter. The file is approved, approved with conditions or declined, and an approval comes with a commitment letter.
  10. Conditions met before the lender funds the mortgage on closing day.

How many days this takes depends on the lender, the file and the time of year; how long mortgage approval takes covers typical timelines and what slows them down. A mortgage pre-approval covers part of the credit and income review in advance, but the full underwriting still happens once there is an accepted offer on a specific property.

What the underwriter evaluates

Income verification

Income typeWhat’s usually requiredHow it’s usually assessed
Salaried employeeEmployment letter, recent pay stub, T4, Notice of Assessment (NOA)The lender may call the employer to confirm the job is active
Hourly or part-timeSame as salaried, plus a history of consistent hoursOften a two-year average of T4 income, confirmed by NOAs
Self-employed or commissionTax returns and NOAs for two or more yearsSee below
Rental incomeLease agreements, T776 (Statement of Real Estate Rentals), NOASee below
Pension or government benefitsPension statement, T4A(P), T4A(OAS)Confirmed by NOA and generally treated as stable income
Child or spousal supportCourt order or separation agreement, proof of consistent receiptLenders usually want a record of payments received
Investment incomeT3/T5 slips, portfolio statements, NOAUsually averaged over two years

Self-employed borrowers are usually qualified on the net income from their tax returns averaged over two years, which is why mortgages for self-employed borrowers need more paperwork than a salaried file. Commission earners face a similar averaging test, covered in mortgages with commission income.

For an insured mortgage, CMHC sets how much rental income can count. When the rental is the property being insured, up to 50% of its gross rent can be added to your income, and its taxes and heat can be left out of the ratios. How rental income counts toward a mortgage covers the other cases.

If the borrower’s job changes between application and closing, the lender re-verifies income; changing jobs while mortgage shopping covers how lenders treat that.

Credit assessment

FactorWhat underwriters look at
Credit scoreEach lender sets its own minimum; for an insured mortgage the insurer’s minimum also applies (see the insurer section below)
Payment historyLate payments, collections, judgments, and any consumer proposal or bankruptcy
How much available credit is in useHigh balances against limits are a concern; credit utilization explains how it affects a score
Length of credit historyHow long accounts have been open and how many are active
Recent inquiriesSeveral hard pulls in a short period; mortgage inquiries made close together may be treated as one, depending on the scoring model
Outstanding debtsCredit cards, car loans, student loans and lines of credit, all of which go into the TDS ratio

Inquiries stay on a credit report for 3 years with Equifax and 6 years with TransUnion. A past consumer proposal or bankruptcy doesn’t rule out a mortgage, but it changes which lenders will look at the file and when.

Property assessment (appraisal)

Appraisal componentWhat’s evaluated
Market valueRecent sales of comparable properties nearby
Property conditionStructural integrity, health and safety hazards, major repairs needed
LocationNeighbourhood, marketability, urban, suburban or rural setting
Property typeDetached, semi, townhouse or condo, each with its own lending criteria
Zoning and legal useConfirms residential use; identifies illegal units or non-conforming uses
Environmental risksFlood zones and nearby contamination sources
Appraisal outcomeWhat happens
At or above the purchase priceThe file proceeds normally
Below the purchase priceThe lender lends on the lower value, and the buyer covers the gap with more cash or renegotiates the price
Condition issues foundThe lender may require repairs before closing or hold back funds until repairs are done
Property outside insurer guidelinesThe insurer may decline the file (for example some condo projects, rural or mixed-use properties)

Debt service ratios

The underwriter measures two ratios: gross debt service (GDS), the housing costs as a share of gross income, and total debt service (TDS), housing costs plus all other debt payments. For an insured mortgage, CMHC caps your housing costs at 39% of gross income (GDS) and your housing costs plus other debt payments at 44% (TDS); lenders set their own limits for uninsured mortgages. GDS and TDS explained shows how each is calculated, with worked examples.

Both ratios use the qualifying rate, not the rate on the mortgage. Lenders check that you could afford the payments at the greater of your contract rate plus 2% or 5.25%, a floor set by OSFI for uninsured mortgages and by the federal government's mortgage insurance rules (the Minister of Finance's Eligible Mortgage Loan Regulations) for insured ones. The mortgage stress test guide covers the rule’s history and exemptions.

Down payment verification

Lenders confirm that the down payment is the borrower’s own money (or a documented gift) and trace where it came from. They typically ask for recent bank statements, and question large deposits that the account history doesn’t explain.

SourceDocumentation usually required
Personal savingsRecent bank statements showing the money built up in the borrower’s accounts
Gift from immediate familyA gift letter confirming the money doesn’t have to be repaid, plus proof of the transfer
RRSP (Home Buyers’ Plan)RRSP statements and the withdrawal confirmation; the Home Buyers’ Plan guide covers the limits and eligibility
FHSA withdrawalFHSA statements; FHSA withdrawal rules cover what makes a withdrawal qualifying
Sale of an existing propertySigned agreement of purchase and sale, or the closing statement
Equity from another propertyRecent mortgage statement and HELOC or refinance documents
Borrowed fundsLender policies vary; where allowed, the loan payment counts in TDS

Lenders also have anti-money-laundering obligations under FINTRAC rules, so funds without a clear documented trail (large cash deposits, transfers from unknown third parties) can delay or stop an approval.

Mortgage insurer underwriting

With less than 20% down, the mortgage must carry mortgage default insurance from CMHC, Sagen or Canada Guaranty, and the insurer reviews the file as well as the lender.

Insurer requirementDetails
Credit scoreFor a CMHC-insured purchase, at least one borrower or guarantor needs a credit score of 600 or more; CMHC may use other ways to judge creditworthiness for a borrower with no credit history. Sagen and Canada Guaranty set their own criteria.
Purchase priceInsured mortgages are available only on homes priced below $1.5 million
Maximum amortization25 years, or 30 years for first-time buyers and buyers of new builds
GDS and TDS39% and 44% for a CMHC-insured mortgage
PropertyMust be intended for owner occupancy, up to 4 units
Insurance premiumA percentage of the mortgage that rises with the loan-to-value ratio, usually added to the mortgage; what CMHC insurance is and what it costs has the premium schedule

Approved with conditions

Most approvals come with conditions that must be satisfied before the lender funds the mortgage.

Common conditionWhat the borrower provides
Updated employment letterA recent letter confirming the job is still active
Proof of down paymentA bank statement showing the funds available for closing
Property insuranceConfirmation of home insurance with the lender named as loss payee
Lawyer’s detailsName and contact for the real estate lawyer
Signed commitment letterThe lender’s formal mortgage offer, signed and returned
Explanation letterA written explanation of credit issues, employment gaps or large deposits
Updated credit checkThe lender may pull credit again before closing to confirm no new debts
Title insuranceArranged through the lawyer; protects the lender against title defects

Common reasons for a decline

ReasonWhat went wrong
GDS or TDS over the limitsToo much debt relative to income at the qualifying rate
Credit score too lowBelow the lender’s or insurer’s minimum
Income not verifiableThe income on the application doesn’t match the documents
Low appraisalThe home appraised below the purchase price
Property doesn’t qualifyA condo failed insurer review, a rural property or condition issues
Down payment source unclearThe source of funds can’t be documented
Employment changedJob loss or a job change between pre-approval and closing
New debt taken onA car loan or new credit after pre-approval

What to do when the bank denies a mortgage covers the options after a decline, and ways to qualify for a larger mortgage covers the levers on the ratios.

What tends to speed underwriting up

ActionWhy it helps
A complete file at submissionIncomplete files wait for missing documents
Fast responses to conditionsEach outstanding condition holds up funding
A pre-approval firstPart of the credit and income review is already done
A broker who matches the file to a lenderFiles sent to lenders that fit the profile are declined less often; questions to ask a lender or broker covers what to check
A stable financial pictureNo new debts, job changes or large purchases during the process
Lawyer and insurance arranged earlyBoth are standard conditions

The commitment letter

The commitment letter (also called a mortgage approval or formal approval) is the lender’s written offer setting out the mortgage’s terms.

ComponentWhat it contains
Mortgage amountThe approved loan amount
Interest rateThe contract rate (from a rate hold or a new quote)
TermThe length of the term
AmortizationThe repayment period
Payment frequency and amountMonthly, bi-weekly or accelerated bi-weekly, and the exact payment
Prepayment privilegesHow much extra can be paid each year without a penalty
Conditions to fundItems still needed before closing
Expiry dateThe date the offer lapses if it isn’t accepted or the deal doesn’t close
Penalty termsHow the prepayment penalty is calculated if the mortgage is broken early (how mortgage penalties are calculated)

From commitment to closing

StepWho does itWhen
Sign and return the commitment letterBorrowerShortly after receiving it, before its acceptance deadline
Satisfy remaining conditionsBorrowerBefore closing
Send mortgage instructions to the lawyerLenderBefore closing
Prepare documentsLawyerBefore closing
Sign mortgage documentsBorrower and lawyerA few days before closing
Fund the mortgageLender, into the lawyer’s trust accountClosing day
Register the transfer and mortgageLawyerClosing day
Release the keysReal estate agent or lawyerClosing day

The employment letter

Income verification is a central part of any mortgage application, and an incomplete employment letter is a common cause of delays. This page has a template for the letter, what lenders look for in it and the income documents they ask for by type of employment. It is part of the mortgage lenders and brokers guide, and the mortgage underwriting process shows where income verification fits among the other checks.

What lenders need from employed borrowers

For salaried or hourly employees, lenders typically require:

DocumentPurposeRequired By
Employment letterConfirms job details, income, and employment statusAll lenders
Recent pay stubs (2–3)Checks that the income on the application matches actual payAll lenders
T4 slip (most recent)Confirms annual employment incomeMost lenders
Notice of Assessment (NOA)CRA-verified income from tax returnMany lenders
T1 General (2 years)Full tax return, often required if income varies or includes bonuses or commissionsSome lenders

Employment letter template

Below is a template covering what most Canadian mortgage lenders ask an employment letter to state. The employer adapts it and prints it on company letterhead.


[Company Letterhead]

Date: [Current date; many lenders want the letter dated within about 30 days]

To Whom It May Concern:

Re: Employment Confirmation for [Your Full Legal Name]

This letter confirms that [Full Legal Name] has been employed with [Company Name] since [Start Date: Month/Year] in the position of [Job Title] on a [full-time / part-time], [permanent / contract] basis.

Compensation details:

  • Base annual salary: $[Amount]
  • [OR] Hourly wage: $[Amount] at [Number] guaranteed hours per week
  • Regular overtime (2-year average): $[Amount] per year
  • Annual bonus (2-year average): $[Amount] per year
  • Commission income (2-year average): $[Amount] per year

[Employee Name] is not currently on probation and their employment is in good standing.

Should you require further verification, please contact:

[Manager/HR Name] [Title] [Phone Number] [Email Address]

Sincerely,

[Signature] [Printed Name] [Title] [Company Name]


Critical elements lenders look for

ElementWhy It MattersCommon Mistakes
Company letterheadProves the letter is legitimateUsing plain paper or personal email
Full legal nameMust match ID and mortgage applicationUsing a nickname or shortened name
Start dateLenders look for stable employment, and many want the probation period finishedOmitting or providing approximate dates
Employment typeFull-time permanent gets the best treatment. Probationary or contract may reduce qualifying incomeNot specifying permanent or leaving status ambiguous
Base salaryThe guaranteed portion of income lenders rely onGiving net pay instead of gross
Variable income (bonuses, overtime, commissions)Lenders usually average two years of variable income, so it needs to be shown separately from base payLumping everything together as “total compensation”
Contact informationLenders may call to verify the letterMissing phone number or using a personal number
Recent dateMany lenders want it dated within about 30 daysUsing an old letter from a previous mortgage application

Income verification by employment type

Full-time permanent employees

Required DocumentsNotes
Employment letter (template above)Must confirm permanent, full-time, not on probation
2–3 recent pay stubsMust show YTD earnings consistent with stated salary
Most recent T4Confirms annual income
NOA (some lenders)CRA-verified income

Part-time employees

Required DocumentsNotes
Employment letterMust state guaranteed hours per week
2 years of T4sLenders average 2 years of part-time income
2 years of NOAsVerify consistent income over time
Pay stubs (2–3 recent)Verify current hours and income

Contract / term employees

Required DocumentsNotes
Employment contractMust show remaining term, rate of pay
2 years of T4s (or T4As)Demonstrates consistent contract work
History of contract renewalsLenders want to see a pattern of continued employment
Pay stubs or invoicesCurrent income verification

Lenders are more cautious with contract workers, and a record of continuous contracts in the same field over two or more years makes the income easier to accept.

Commission-based employees

Lenders usually average commission income over two years of T4s and Notices of Assessment, and the employment letter should state the base salary (if any) separately from commissions. Mortgages with commission income covers how lenders average it and what happens when commissions fall.

Self-employed borrowers

A self-employed borrower has no employer to write a letter, so lenders rely on two or more years of tax returns, Notices of Assessment and business records instead, and they qualify the borrower on the net income those returns show. Mortgages for self-employed borrowers covers the documents, how income is calculated and the options when reported income is low.

Verification calls

After receiving the employment letter, many lenders make a verification call to the employer:

What They VerifyHow
That you work thereCall the company’s main number (not a number you provide)
Your job title and statusConfirm details match the letter
Your start dateConfirm tenure
Your incomeConfirm salary or wage matches the letter

Some practical points that reduce delays:

  • HR or the manager named in the letter can expect a call, and the contact person needs to be reachable.
  • Some employers have a policy against confirming income by phone; a broker or lender can usually work around this with pay stubs and a T4 if they know in advance.

When the job changes or you’re on leave

A lender re-verifies employment before closing, so a new job between application and closing usually means a new employment letter and pay stubs from the new employer; changing jobs while mortgage shopping covers how lenders treat each kind of change. Borrowers on parental leave usually need a letter confirming the return date and the salary they return to, covered in getting a mortgage on maternity leave.

The bottom line

A complete employment letter on letterhead, recently dated, with base pay and variable pay shown separately and a reachable contact, is one of the simpler parts of a mortgage application, and a missing detail is a common cause of delays. Self-employed borrowers have more to assemble, because tax returns replace the letter. Once income is documented, the other checks are covered in what underwriters review and how lenders read bank statements.

Bank statements and spending

Most lenders ask for about 90 days of statements from every account you hold, alongside your pay stubs, tax documents and credit report. They aren’t judging your coffee habit. They read the statements for a handful of specific things: that your income is what you said it is, that the down payment is yours, that there are no debts missing from the application, and that you’ll still have a cushion after closing. This page covers what they look for and how to get your statements ready. It is one of our guides to mortgage lenders and brokers.

What lenders look for

Income

What they checkWhy
Regular payroll depositsConfirms the employment income on your application and employment letter
Amount and frequencyShows the income is steady (weekly, bi-weekly, monthly)
Business depositsSupports the income of a self-employed borrower (see self-employed mortgages)
Other incomeRental, support, pension or investment income you are counting

The down payment and its 90-day trail

Lenders trace where the down payment came from and how it built up, usually over at least the last 90 days. Money that appears suddenly needs a paper trail, because it could be a loan that belongs in your debt ratios.

SourceWhat the lender usually needs
Your own savings90 days of statements showing the balance building up
A gift from familyA signed gift letter saying no repayment is expected, and proof of the transfer
RRSP Home Buyers’ Plan or FHSAAccount statements and the withdrawal confirmation
TFSAStatements showing the history of the funds
Sale of a propertyThe sale agreement and the lawyer’s trust statement
Sale of investmentsThe brokerage statement showing the sale
InheritanceEstate documents and the transfer record
Borrowed moneyDisclosed as a debt; it adds to your TDS ratio and the lender must accept it

How to build the down payment in the first place, including how the FHSA, the RRSP Home Buyers’ Plan and a TFSA can be combined, is covered in how to save for a down payment, the RRSP Home Buyers’ Plan guide and using your TFSA for a down payment. The minimum amount is a rule: The minimum down payment is 5% of the first $500,000 and 10% of the rest for homes under $1.5 million, and 20% at $1.5 million or more.

Debts that aren’t on the application

Lenders compare your statements with your credit report. Regular payments that don’t appear on the report raise questions:

  • payments to a lender or finance company you didn’t list;
  • buy-now-pay-later instalments;
  • regular transfers to a private person, which can look like an informal loan.

Each one found can be added to your TDS ratio, and an undisclosed debt can end an application.

Cash-flow red flags

Red flagWhy it matters
NSF (non-sufficient funds) chargesA sign of cash-flow trouble
Frequent overdraft useSuggests spending runs ahead of income
Balances often near zeroNo buffer for an unexpected cost
Payday loan transactionsA strong negative signal about repayment
Regular gambling transactionsSome lenders ask for an explanation and some decline; an occasional lottery ticket isn’t an issue

What lenders don’t care about

Ordinary spending (restaurants, clothes, subscriptions, travel, hobbies) isn’t a reason to decline. What matters is whether, after that spending, the income supports the mortgage, which is what your debt ratios measure.

Large deposits and money-laundering checks

Mortgage lenders are reporting entities under Canada’s anti-money-laundering law, the Proceeds of Crime (Money Laundering) and Terrorist Financing Act, so they verify where large or unusual deposits came from, and FINTRAC sets the rules (see FINTRAC’s guidance for the mortgage sector). Under FINTRAC’s rules, a reporting entity must submit a Large Cash Transaction Report when it receives $10,000 or more in cash in a single transaction (FINTRAC). For a mortgage file, any deposit that doesn’t fit your income or has no clear source gets questions, whatever its size.

DepositDocuments to keep
Family giftSigned gift letter and the donor’s statement showing the transfer
Vehicle or other saleBill of sale and the deposit record
InheritanceEstate documents, executor’s letter, transfer record
Tax refundThe CRA notice of assessment
Employment bonusPay stub or employer letter
Money from abroadWire receipt and records of the source in the other country (see mortgages for newcomers)
Cryptocurrency saleExchange records; some lenders won’t accept crypto proceeds, so converting well before you apply and keeping the full trail helps

Cash with no paper trail, repeated transfers between accounts and deposits from unrelated third parties draw the most scrutiny, and a lender can ask for more than 90 days of history when something looks unusual.

Savings beyond the down payment

Lenders also look at what you’ll have left after closing.

LayerWhat it covers
Down paymentThe minimum or more, as above
Closing costsLand transfer tax, legal fees, inspection, title insurance, adjustments and moving. The Financial Consumer Agency of Canada suggests budgeting 1.5% to 4% of the purchase price for them, and lenders check that the money is there; how much they come to in each province is in what closing costs are and the closing cost calculator.
ReservesAn emergency cushion after closing. Some lenders look for a few months of mortgage payments in reserve, especially for self-employed or borderline applications.

Steady savings can also help a borderline file: a long record of regular deposits and a cushion after closing reassure an underwriter when the credit score or ratios are close to a limit (see the underwriting process).

Getting your statements ready

Before you apply

What to doWhy
Stop overdrafts and NSF charges, with low-balance alertsA clean history of positive balances
Move the down payment into one account earlyOne clear trail instead of several
Keeping large cash deposits to a minimumCash is the hardest money to trace
Collect gift letters and sale documents in advanceLarge deposits are explained before the lender asks
Close out buy-now-pay-later plansFewer debts to explain or count
Keep money where it is once it’s in placeShuffling between accounts makes the trail harder to follow

If your recent statements look messy

  1. Wait for cleaner months. Applying once you have three months of steady statements is often the simplest fix.
  2. Explain one-off problems. A short letter of explanation can resolve a single NSF from a billing error.
  3. Use a broker. Lenders differ in how they read statements, and a broker knows which are more flexible (see what a mortgage broker does).
  4. Disclose every account. Leaving out an account that holds down payment funds stops the file once it’s found.

If an application has already been declined over income, savings or a deposit, see what to do when your mortgage is denied. The full list of documents lenders ask for is in the mortgage document checklist.

Changing jobs

A job change during the home-buying process is a common cause of last-minute delays and, occasionally, a declined mortgage. Lenders don’t object to new jobs as such; what matters is whether the new income is as stable and as easy to verify as the old one. This page covers how lenders view each kind of change, when in the process a change causes the most trouble, and what documents a lender asks for afterwards. It is part of the mortgage lenders and brokers guide.

How lenders evaluate employment

Lenders want to know whether the borrower can reliably make the payments. They assess employment on:

FactorWhat lenders look for
Income typeSalaried, permanent income is the simplest to verify
Income stabilityConsistent or growing income over two or more years
Employment lengthLonger tenure helps, but a short tenure isn’t automatically a problem
IndustryA move within the same field reads as continuity
ProbationSome lenders accept a probationary period with a written offer; others wait until it ends

Verification of employment

The lender confirms employment at least once and often twice:

  1. At application or pre-approval, when it confirms the current job, salary and position.
  2. Before closing, when it re-confirms the borrower is still employed on the same terms.

That second check is why a mid-process job change can cause problems: the approval was based on income that may no longer exist in the same form. The mortgage underwriting process shows where these checks fall among the lender’s other reviews.

Scenarios: how different job changes affect a mortgage

Usually low risk

ScenarioWhy
Same industry, same or higher salaryIncome continuity is clear
Promotion at the same employerIncome is rising with the same employer
Contract to permanentStability improves
A move between similar government or unionized jobsHighly stable employment

Typically requested: a new employment letter, a recent pay stub from the new employer and a short explanation letter.

Medium risk: extra documentation likely

ScenarioWhy
Different industry, similar salaryThe lender may question long-term stability
Small pay cut with better benefitsQualifying income falls
Relocating for workThe gap between the old and new job matters
New job on probationMany lenders accept this, but not all

Typically requested: the offer letter, the employment contract and an explanation of the change. Some borrowers add a co-applicant or guarantor; co-signing a mortgage covers what that involves for both people.

High risk: may delay or stop an approval

ScenarioWhy
Salaried to self-employedLenders usually want two years of self-employment income on tax returns
Salaried to commission-onlyCommission income is usually averaged over two years
Salaried to contract or freelanceVariable income is harder to qualify with
Significant pay cutThe qualifying amount falls
A gap without work, even temporarilyThere is no verifiable income

In these cases the options are usually to wait until the new income has a track record, add a co-applicant, or restart the application with a lender that fits the new situation.

Timing: when a job change matters most

StageRisk level
Well before house huntingLowest: the new income has time to settle
During pre-approvalMedium: the lender has to re-qualify the borrower
Between pre-approval and closingHigh: the lender will re-verify employment
Days before closingHighest: it can delay or derail the closing
After closingNo effect on the approval: the mortgage is already funded

If a job change happens during the process

Telling the broker or lender early

Lenders find out at the pre-closing verification anyway. Raising the change early lets a broker assess its effect on qualification, gather the documents and, if needed, move the file to a lender with more flexible income rules. Questions to ask a lender or broker includes what to ask about income changes.

The employment letter from the new employer

The new employer’s letter on company letterhead confirms the position, start date, pay (base, bonus and commission shown separately) and employment type, signed by HR or a manager with contact details. The mortgage employment letter template shows what lenders expect it to state.

Supporting documents

DocumentPurpose
Signed offer letter or contractConfirms the terms of the new job
First pay stub from the new jobShows the income is being received
T4s from the last two yearsShows income history and stability
Explanation letterA short note on why the job changed

Keeping the rest of the file stable

After a job change, the lender looks harder at everything else. New debt, large purchases, new credit applications and unexplained movements in bank statements all add questions at a point when the file already needs re-approval.

Special situations

Moving to self-employment

Leaving a salaried job to become self-employed usually means waiting for two years of self-employment tax returns before most banks will use that income; mortgages for self-employed borrowers covers the documents and the lenders that are more flexible. Some borrowers close on the mortgage while still salaried and make the change afterwards.

Moving to commission or variable pay

New commission earners have no track record to average, so some lenders use only the base salary until there is a history. Mortgages with commission income covers how lenders average commissions.

Maternity or parental leave

SituationUsual lender approach
On leave and returning to the same employerMany lenders qualify on the return-to-work salary, with a letter confirming the return date
Not returning to the same employerTreated like a job change

Getting a mortgage on maternity leave covers what lenders ask for in more detail.

Commission income

Commission income is common in Canada: real estate agents, car salespeople, financial advisors, insurance brokers, pharmaceutical reps and many technology sales professionals earn a large share of their pay through commissions. When your income varies month to month, the amount you can borrow depends on how a lender averages and verifies it. This page covers how lenders count commission income, for employees paid on a T4 and for self-employed commission earners. It’s part of our mortgage lenders and brokers guide.

How lenders classify commission income

Commission typeHow lenders view itDocumentation
Base salary + commissionBase is guaranteed; commission is variable incomeT4s, pay stubs (base and commission shown separately), employer letter
100% commission (employee)Fully variable; seen as higher riskT4s, a two-year history, employer letter, T2200 if you claim expenses
100% commission (self-employed)Self-employment income, under different qualification rulesT1 Generals, NOAs, a two-year business history
Draw against commissionTreated as commission, not salary: draws are advances, not guaranteed payT4s, pay stubs, an employer letter explaining the draw

Key distinction: an employee earning commission on a T4 is treated differently from a self-employed commission earner reporting business income on a T1. The employee route is simpler. Self-employed agents and brokers are qualified the way any business owner is, on net income after expenses; the self-employed mortgage guide covers that in full.

How lenders calculate commission income

The two-year averaging method

Most lenders use this approach:

Qualifying income = the lower of the two-year average and the most recent year

YearCommission earned
Year 1$85,000
Year 2$95,000
Two-year average$90,000
Used for qualificationThe average, since the most recent year is higher

If income is declining:

YearCommission earned
Year 1$95,000
Year 2$75,000
Two-year average$85,000
Used for qualification$75,000, the most recent year, since it is lower

Declining income draws caution. Lenders want to see stable or growing commission earnings, and a sharp drop can lead to a decline or a request for a recent pay statement showing a recovery.

Base + commission

Lenders count a guaranteed base salary in full. How much of the commission they count varies: some use the full two-year average, others count only part of it, especially when commission is a large share of pay or the history is short.

ComponentAmountHow it’s used
Base salary$55,000 a yearCounted in full
Commission (two-year average)$65,000 a yearCounted in full or in part, depending on the lender
Qualifying income, lender counting 50% of commission$87,500
Qualifying income, lender counting all of it$120,000

The gap between the two lenders is $32,500 of qualifying income, a large difference in how much you can borrow. The mortgage affordability calculator shows what each income supports.

Lender types and commission income

Lender typeCommission treatmentNotes
Big banksUsually a two-year average for T4 commission employeesPolicies on how much commission counts differ between banks and sometimes between underwriters, so two banks can qualify the same income differently
Monoline lendersUsually a two-year averageAvailable only through mortgage brokers
Credit unionsVaries widelySome underwrite unusual files by hand and consider context
B-lendersMore flexible averaging; may accept a shorter historyHigher rates and fees; some offer stated-income programs for self-employed earners
ScenarioLender types that tend to fit
Employee with T4 commission (2+ years)Big banks, monolines, credit unions
Self-employed commission (real estate agent, broker)Credit unions, B-lenders with stated-income programs, banks with self-employed programs
New to commission (less than 2 years)B-lenders; some credit unions will consider one year plus a strong base
Declining commissionB-lenders, which may use a stated or recent income rather than strict averaging

The best mortgage lenders in Canada page compares named lenders.

Required documentation

For T4 commission employees

DocumentPurpose
Last two years of T4sConfirms total pay, including commission
Recent pay stubs (last 3)Shows current base and year-to-date commission
Employment letterConfirms position, pay structure, start date and ongoing employment
Commission breakdownA letter or pay stub detail showing the base and commission split
T2200 (if you claim employment expenses)Some lenders ask for it to understand your net commission income
Notices of AssessmentLast two years; confirms the income the CRA assessed matches your T4s

For self-employed commission earners

DocumentPurpose
Last two years of T1 GeneralsShows total self-employment income
Last two years of NOAsCRA confirmation of reported income
Business financial statementsGross revenue and expenses
GST/HST registrationEvidence of an active business
Business bank statements (12 to 24 months)Shows actual cash flow
Accountant letterConfirms the income is reasonable for the business

The full mortgage document checklist lists what every borrower needs.

Qualification examples

Example 1: sales rep with base + commission

FactorDetails
Base salary$60,000
Commission, year 1$45,000
Commission, year 2$55,000
Two-year commission average$50,000
Lender counting all of the commissionQualifying income: $110,000
Lender counting 50% of itQualifying income: $85,000

The same borrower qualifies on very different incomes depending on the lender’s policy.

Example 2: real estate agent (100% commission, self-employed)

FactorDetails
Gross commission income, year 1$140,000
Gross commission income, year 2$160,000
Business expenses$45,000 a year (brokerage fees, marketing, vehicle)
Average net income on the NOAs$105,000
A-lenderQualifies on the average net income
B-lender stated-income programMay accept a higher stated income if bank statements support it, at a higher rate

Example 3: new commission earner (less than two years)

FactorDetails
Started commission job14 months ago
A-lenderOften declines until there’s a two-year history, unless a strong base salary carries the application
B-lenderMay consider one year of T4 history plus an employer letter
OptionsWait for the two-year history, or use a B-lender now and refinance later

Ways to strengthen an application

ApproachHow it helps
Time your applicationApplying after a strong year raises the two-year average
A clear employer letterStates your commission structure and confirms ongoing employment
A mortgage brokerBrokers know which lenders count commission more fully; see the best mortgage brokers
Lower other debtsPaying down car loans, lines of credit and cards improves your TDS ratio
A co-borrowerA spouse with stable T4 income strengthens the application
A two-year track recordIf you recently switched to commission, waiting until you have two full years opens more lenders
Watch employment-expense claimsLarge T2200 expense claims lower the net income on your return, which some lenders use

Commission income and the stress test

Commission income is tested at the same qualifying rate as any other income. Lenders check that you could afford the payments at the greater of your contract rate plus 2% or 5.25%, a floor set by OSFI for uninsured mortgages and by the federal government's mortgage insurance rules (the Minister of Finance's Eligible Mortgage Loan Regulations) for insured ones. The stress test guide explains it in full, and the GDS and TDS limits set how much of your qualifying income can go to housing and debt.

Common challenges

ChallengeOptions
Less than two years of commission historyA B-lender until you have two years, or a co-borrower with stable income
Commission is decliningLenders use the lower year; waiting for a stronger year, or a B-lender
Employer won’t provide a detailed letterAsk HR for the minimum: position, pay structure, start date and ongoing status
Self-employed and income is hard to proveA B-lender stated-income program with bank statements and an accountant letter
High gross commission but high expensesA-lenders use net income; some B-lenders accept a stated income supported by gross deposits
Seasonal or bunched commissionThe annual T4 matters more than monthly swings; two consistent years help
Parental leave during the averaging periodLenders look at your return-to-work date and pre-leave income; see getting a mortgage on maternity leave

Parental leave

Being on maternity or parental leave doesn’t have to stop a mortgage. Most lenders can qualify you on your pre-leave salary rather than your EI benefits, as long as your employer confirms in writing that you are coming back. The harder part is often the months of reduced income after closing. This page covers both: qualifying while on leave, and keeping up with the payments until you return. It is one of our guides to lenders, brokers and special situations.

How lenders treat income on leave

IncomeHow lenders usually treat it
Your pre-leave salaryUsed to qualify you, when a return-to-work letter confirms your return date and salary
EI maternity or parental benefitsUsually not used as qualifying income, because they end
An employer top-upMay be counted for the period it’s paid, with the employer’s letter
Your partner’s incomeCounted normally, and often what makes the numbers work
Rental or investment incomeCounted with the usual documents

Lender policies differ on how close your return date must be to closing and on contract or recently hired employees, so it’s worth asking before you apply; a broker can steer the file to a lender whose policy fits (see what a mortgage broker does).

The return-to-work letter

This letter from your employer is what lets a lender use your full salary. It usually needs:

ElementDetails
Your name and positionConfirms your role
Your pre-leave salaryAnnual salary or hourly rate and hours
Leave start dateWhen the leave began
Return dateThe specific date you return
Guaranteed positionThat your job, or an equivalent one, is held for you
Full-time or part-timeThat you return to the same hours
Company letterhead and a contactA manager or HR contact the lender can call

A letter that says you “intend” or “may” return usually isn’t enough. The broader employment letter page has a template for the standard letter lenders ask for.

Why leave applications get declined

ReasonHow it’s usually addressed
No return-to-work letterAsk HR for one on letterhead
Return date too far awayApply closer to your return, or use a lender with a longer allowance
Short time with the employerShow a longer history in the same field
Contract role that may not be renewedLenders are cautious; a letter confirming the contract will be renewed helps
Self-employed before the leaveSee the self-employed section below

What you’ll receive while on leave

EI maternity benefits replace 55% of insurable earnings for up to 15 weeks. Standard parental benefits pay the same rate for up to 40 weeks shared between parents (one parent can take up to 35), and extended parental benefits pay 33% for up to 69 weeks shared (up to 61 for one parent). In 2026 the weekly maximum is $729, or $437 on extended parental. Eligibility, the waiting period and sharing rules are in the EI maternity and parental benefits guide.

One parent at the weekly maximumWeeksTotal before tax
Maternity plus standard parental50$36,450
Maternity plus extended parental76$37,592

Extended leave spreads its total over many more weeks, so each month’s income is much lower. EI benefits are taxable.

In Quebec, the Quebec Parental Insurance Plan replaces EI. Under its Basic Plan, maternity benefits pay 70% for 18 weeks, up to $1,386.54 a week in 2026; the plans are compared in the EI benefits guide.

Employer top-ups

Many employers top up EI to a share of your salary for part or all of the leave; the level and length depend on the employer, the collective agreement and your tenure. If you have one, include the top-up letter with the application, since some lenders will count it for the period it’s paid.

Two qualification examples

One income, on leave. Pre-leave salary $85,000, a return-to-work letter confirming it, a $300 a month car payment, property tax and heating of $450 a month, and a qualifying rate of 6% over 25 years. At a 39% GDS limit, $2,762 a month is available for housing, or $2,312 for the mortgage payment after tax and heat; the 44% TDS limit leaves $2,367 after the car payment, so GDS is the tighter limit. That supports a mortgage of about $361,400, or a price of about $421,400 with $60,000 down.

Two incomes, one on leave. Combined qualifying income of $170,000 ($95,000 working plus $75,000 pre-leave), $500 a month of other debts, the same $450 of tax and heat and the same rate. GDS leaves $5,075 a month for the mortgage payment, which supports about $793,200; with $100,000 down, a price of about $893,200.

The limits behind those numbers: For an insured mortgage, CMHC caps your housing costs at 39% of gross income (GDS) and your housing costs plus other debt payments at 44% (TDS); lenders set their own limits for uninsured mortgages. You qualify at the greater of your contract rate plus 2% or 5.25%. Both are explained in GDS and TDS ratios and the stress test.

Self-employed and on leave

Self-employed parents can get EI special benefits only by registering in advance: you must wait 12 months after registering before you can claim. With no employer, there is no return-to-work letter, so lenders lean on your last two years of notices of assessment and on evidence that the business will resume (contracts, clients, continued activity during the leave). The rest of the self-employed approval process is in getting a mortgage when self-employed.

Affording the payments during leave

Qualifying on your full salary doesn’t change what arrives in your account while you’re on leave. A simple plan, made six to twelve months before the due date, keeps the mortgage on track.

1. Work out the gap

LineAmount
A. Monthly spending during leave (mortgage, property tax, insurance, utilities, food, baby costs)$_____
B. EI after tax$_____
C. Employer top-up after tax$_____
D. Partner’s income after tax$_____
E. Monthly gap: A minus (B + C + D)$_____
F. Total gap: E times the months of leave$_____
A $600 monthly gap over a 12-month leave needs a $7,200 leave fund; over 18 months, $10,800.

2. Build a leave fund

Dividing the total gap by the months left before the leave gives the monthly saving needed. A TFSA savings account keeps the fund accessible, with withdrawals tax-free and the room restored the following January.

3. Look at your mortgage options before the leave starts

OptionHow it worksTrade-off
Skip-a-payment, where your lender offers itOne or more payments skipped, with the interest added to the balanceMore interest overall
A longer amortizationLower payments, at renewal or through a refinanceMore interest; a refinance mid-term can mean a penalty
Prepayment holidaySome lenders let you reduce or skip payments up to the amount you’ve prepaidDepends on your contract
A HELOC as a bufferCredit available for a short gapBorrowed money at a variable rate

Lenders assess these changes on your current income, so arranging them before the leave, while you’re on full pay, is usually easier. Lengthening the amortization is covered in extending your mortgage amortization, and the trade-off between a cash cushion and prepaying in emergency fund vs mortgage paydown.

4. Count the Canada Child Benefit

The Canada Child Benefit starts after the birth once you apply, and it is based on the previous year’s family net income, so a drop in income during the leave raises the benefit only from the following July. Amounts are in Canada Child Benefit amounts.

5. Plan the return

Childcare is a new monthly cost once you go back, and licensed spaces can have long waitlists, so checking availability and cost three to six months before your return keeps the budget realistic. Once you’re back on full pay, restoring your payment schedule and rebuilding the leave fund come first.

If you fall behind

Calling the lender before a payment is missed gives you the most options (a deferral, a temporary reduction, or adding the missed amount to the balance). What a missed payment costs and what lenders can offer is in missing a mortgage payment; free, non-profit credit counselling is described in credit counselling in Canada.

Step by step

  1. Get the return-to-work letter, with a specific return date and salary.
  2. Gather two years of T4s or notices of assessment, recent pre-leave pay stubs and your EI benefit statement (see the mortgage document checklist).
  3. Work out the gap during the leave and how you’ll cover it.
  4. Talk to a lender or broker about its leave policy before a formal application.
  5. Get a pre-approval from the lender that fits.
  6. Build the leave fund before closing.

Other ways to qualify on non-standard income are in commission income and disability income.

Disability income

Disability income can qualify you for a mortgage in Canada. What lenders want to know is how long it will continue, whether it’s taxable, and whether it’s enough on its own. This page covers how each type is counted, how a “gross-up” works for non-taxable benefits, the documents lenders ask for, and the usual ways to close a gap. It is part of our guides to lenders, brokers and special situations. If you already own a home and are worried about keeping it after a disability, see your mortgage if you become disabled.

How lenders look at each type

IncomeTaxable?What lenders focus on
CPP Disability (CPP-D)YesProof of ongoing entitlement; it continues until you recover or reach 65, when it converts to a CPP retirement pension
Long-term disability insurance (LTD)Depends on who paid the premiums (below)Whether the benefit continues: the policy’s review dates, end date and conditions
Workers compensation (WSIB, WorkSafeBC, WCB)NoAn entitlement letter showing the benefit is ongoing
Provincial disability programs (ODSP, AISH, PWD)NoThe entitlement letter; the amounts are low on their own
Veterans Affairs Canada disability benefitsGenerally noAward or pension documents
RDSP withdrawalsPartlyRarely counted as income, since they aren’t a guaranteed stream

Lender policies on provincial programs and on income with a review date vary more than on CPP-D or a long-standing LTD claim, which is where a broker who knows each lender’s policy helps (see what a mortgage broker does).

Gross-up for non-taxable income

A dollar of non-taxable income buys more than a dollar of taxable salary, so many lenders “gross up” non-taxable benefits, counting them as if they were higher pre-tax income. The amount of the gross-up (often expressed as a percentage, commonly up to 25%) and which benefits qualify are each lender’s own policy, and some lenders don’t gross up at all. Taxable benefits such as CPP-D and employer-paid LTD are already gross income and aren’t grossed up.

A non-taxable benefit of $2,000 a month, grossed up by 25%, counts as $2,500 a month of qualifying income.

Is your LTD benefit taxable?

Who paid the premiumsBenefit taxable?Gross-up possible?
Your employerYesNo
You, with after-tax moneyNoOften, depending on the lender
BothPartlyDepends on the lender

Amounts at a glance

ProgramMaximum
CPP Disability$1,741.20 a month for a new beneficiary in January 2026
ODSP (Ontario), single person$1,436 a month
AISH (Alberta), single person$1,940 a month
PWD (British Columbia), single person$1,483.50 a month (from December 1, 2025)

On their own, provincial program amounts support only a small mortgage, so most buyers on those programs qualify with a co-borrower, other income or a large down payment. Private LTD typically replaces a share of pre-disability earnings set by the policy.

Ways to close a gap

Combine income

A partner’s employment income, part-time work, a pension or rental income can all sit alongside disability income on one application. Each is documented the usual way (see the employment letter and, for a co-borrower or guarantor, co-signing a mortgage).

A larger down payment

On a $250,000 home, at 5.25% over 25 years:

Down paymentMortgageMonthly payment
$50,000 (20%)$200,000about $1,192
$100,000 (40%)$150,000about $894
$150,000 (60%)$100,000about $596

A smaller mortgage needs less qualifying income at the lender’s debt ratio limits: For an insured mortgage, CMHC caps your housing costs at 39% of gross income (GDS) and your housing costs plus other debt payments at 44% (TDS); lenders set their own limits for uninsured mortgages. The ratios are applied at the stress-test rate, not your contract rate (see GDS and TDS ratios).

A different lender

Credit unions and B-lenders may accept income a bank won’t, often at a higher rate: see the best mortgage lenders in Canada and the B-lenders compared.

Benefits, assets and the RDSP

  • Asset limits. Provincial programs limit the savings you can hold. ODSP’s limit for a single person is $40,000, and it doesn’t count the home you own and live in, your primary vehicle, RESPs and RDSPs. A down payment saved above a program’s limit can affect your benefits before the purchase closes, so the timing is worth checking with the program first.
  • RDSP withdrawals. You can withdraw from an RDSP toward a home, but government grants and bonds paid into the plan in the 10 years before a withdrawal may have to be repaid; see RDSP withdrawal rules. The RRSP Home Buyers’ Plan doesn’t apply to an RDSP.

Documents lenders ask for

DocumentPurpose
Benefit statement or entitlement letterCurrent monthly amount and that it continues
Notices of assessment for two yearsConfirms the income you reported
T4A slipsFor CPP-D and other government benefits
LTD policy and insurer’s letterBenefit amount, duration and termination conditions
Recent bank statementsShow the benefit being deposited (see what lenders look for in your bank statements)
Employment letter, if you also workConfirms the other income

Common problems

ProblemUsual approach
Income too low to qualify aloneA co-borrower, other income, or a larger down payment
LTD with a review date during the termA letter from the insurer confirming the benefit continues
A lender won’t count provincial benefitsA credit union or B-lender, or combining income
No gross-up offeredA lender whose policy includes one
Credit problems from a period without incomeRebuilding first (see improving your credit score for a mortgage)

Other non-standard income is covered in commission income, maternity or parental leave and self-employed mortgages.

If you are declined

A declined mortgage application is rarely the end of the road. Lenders decline against specific thresholds, so the reason for the decline tells you what has to change, how long that is likely to take, and whether a different lender would see the same application differently. This guide is part of our mortgage lenders and brokers guides.

Why mortgage applications get declined

Every lender checks the same handful of things. Falling short on any one of them can end the application.

ReasonWhat it meansHow often it comes up
Debt service ratios too highHousing costs (GDS) or housing plus other debts (TDS) take too large a share of gross income. For an insured mortgage, CMHC’s limits are 39% and 44%Very common
Failed stress testThe payments don’t fit your income at the qualifying rate rather than your actual rateVery common
Credit score too lowBelow the lender’s minimum, or below the score mortgage insurance requiresCommon
Down payment problemsNot enough saved, a source that can’t be traced, or gifted money without a gift letterCommon
Employment issuesProbation, a recent job change, gaps in work, or self-employment income that is too low on paperCommon
Property issuesLow appraisal, non-standard construction, zoning or environmental problemsModerate
Undisclosed debtsDebts found during verification that weren’t on the applicationModerate

The two ratio limits and the stress test are rules, not lender preferences:

  • For an insured mortgage, CMHC caps your housing costs at 39% of gross income (GDS) and your housing costs plus other debt payments at 44% (TDS); lenders set their own limits for uninsured mortgages. How each ratio is built is explained in GDS and TDS ratios.
  • Lenders check that you could afford the payments at the greater of your contract rate plus 2% or 5.25%, a floor set by OSFI for uninsured mortgages and by the federal government's mortgage insurance rules (the Minister of Finance's Eligible Mortgage Loan Regulations) for insured ones. See the mortgage stress test for worked examples.
  • For a CMHC-insured purchase, at least one borrower or guarantor needs a credit score of 600 or more; CMHC may use other ways to judge creditworthiness for a borrower with no credit history. What lenders want above that floor is covered in the credit score needed for a mortgage.

Step 1: Find out exactly why

Most lenders will tell you the reason if you ask, and the precise threshold you missed shows how much needs to change. Call the mortgage specialist or broker who handled the file and ask:

  • Which ratio failed, GDS or TDS, and by how much?
  • Was it the credit score? What is this lender’s minimum?
  • Did the appraisal raise a concern about the property?
  • Could the lender verify your income and your down payment?

Then pull your credit reports from both Equifax and TransUnion (the FCAC explains how to order them) and look for:

  • Errors: accounts that aren’t yours, wrong balances, or paid debts still shown as delinquent. Errors can be disputed with each bureau, and a dispute can take weeks.
  • Collections: old accounts sent to collections that you may have forgotten.
  • High balances: card balances that use a large share of their limits pull scores down (see credit utilization).
  • Missed payments: even one recent late payment can lower a score noticeably.

Step 2: Match the fix to the reason

If the problem is…What changes itTypical time
TDS too highPaying off or consolidating a debt payment, a larger down payment, or a lower price1-6 months
GDS too high or failed stress testA larger down payment, a lower purchase price, a co-borrower’s income, or a longer amortization where you’re eligible1-6 months
Credit score too lowOn-time payments, lower card balances, no new credit applications, disputing errors3-6 months for a meaningful change
Insufficient incomeA co-borrower, a raise, or a lender that counts more of your other income (rental, part-time, overtime)Varies
Down payment documentationA signed gift letter for gifted funds (a gift, not a loan) and 90 days of statements showing where the money came fromWeeks
EmploymentWaiting out probation, or a second full year of self-employment tax returns3-24 months
AppraisalRenegotiating the price, covering the gap with more down payment, or choosing another propertyImmediate
Where TDS is the limit, every $250 a month of debt payments removed supports roughly $36,000 to $42,000 more mortgage at qualifying rates between 7% and 5.25% on a 25-year amortization.

How each lever works is covered on its own page: qualifying for a larger mortgage, improving your credit score before you apply, what lenders look for in your bank statements, how credit card debt changes your maximum mortgage and changing jobs during the mortgage process. Down payment savings through an FHSA or the RRSP Home Buyers’ Plan are explained in how to save for a down payment.

If you’re self-employed

Lenders qualify self-employed borrowers on the income reported on their tax returns, not on business revenue, so heavy write-offs are a frequent reason for a decline. The options (declaring more income for two years, a lender that uses business-for-self programs, a larger down payment) are compared in getting a mortgage when self-employed, and stated-income mortgages explains how those programs verify income.

If it was a consumer proposal or bankruptcy

A recent insolvency usually means a B-lender or private lender first, then a move back to a bank once the record ages. The waiting periods are covered in a mortgage after a consumer proposal and a mortgage after bankruptcy.

Step 3: Choose where to apply next

The bank that declined you applied its own criteria. Another lender’s may fit your profile better, which is why the channel matters as much as the fix.

Rates for each lender type move with the market; current figures are on today’s mortgage rates.

Common mistakes after a decline

  • Applying at several more banks right away. Each application can add a hard inquiry, and if the problem is your ratios or your credit, the answer will be the same.
  • Taking on new debt to bridge the gap. A personal loan for the down payment raises your TDS and usually makes approval harder.
  • Misrepresenting anything on the next application. Mortgage fraud is a crime under the Criminal Code (up to 14 years in prison where the value exceeds $5,000). Lenders verify income, employment and the source of the down payment, and a material misrepresentation can lead to the mortgage being cancelled or called, and to criminal charges.
  • Treating it as permanent. Most reasons for a decline can be fixed within months.

How long before you can apply again

Starting pointTypical time to approval
TDS a few points over the limit1-3 months (pay off one debt)
Credit score a little under the lender’s minimum3-6 months (on-time payments, lower balances)
Credit score well below 6006-12 months of rebuilding
Self-employed for less than two years6-24 months (more tax returns)
Recent consumer proposal or bankruptcyDepends on discharge or completion date; see the two insolvency guides above
Low appraisal on one propertyImmediate (a different property)

Before reapplying, a broker or lender can do a preliminary review of the file, so the next formal application (and its credit check) goes only to a lender whose criteria you meet. The rest of the approval process, from pre-approval to the underwriting review, is covered in how the home buying process works.

Sources

The figures and rules on this page come from these sources, last checked against them between August 29, 2026 and September 29, 2026. How we check facts.