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Why Did CRA Take Money From My Account? Garnishments and CRA Collections Explained

Updated

CRA collections are stressful — but they are also highly procedural, which means there are defined steps to stop them and resolve the debt.

The CRA collection process: how you got here

CRA does not take money from accounts without prior steps. The typical sequence:

Stage Action Timing
1 CRA assesses a balance owing (NOA issued) At time of return processing
2 90-day waiting period before collection begins Mandatory for most income tax debts
3 CRA sends reminder letters (typically 2–3 notices) Over 3–6 months after NOA
4 CRA Collections calls you Attempts to establish voluntary arrangement
5 If no response or arrangement: Requirement to Pay issued To your bank, employer, or refund
6 Funds seized / wages garnished Immediately upon bank compliance

If you received no letters or calls before money was taken, check your CRA My Account address on file — physical notices go to your last known address, which may be outdated.


What CRA can seize

Asset type CRA authority Notes
Bank account balance Yes — Requirement to Pay Bank must comply; no court order needed
Wages Yes — employer Requirement to Pay Portion of each paycheque redirected
Tax refunds Yes — automatic offset Applied before refund issued
Accounts receivable from clients Yes — client Requirement to Pay Client pays CRA instead of you
TFSA balance Yes (via RTP to institution) Bank must comply with RTP
RRSP/RRIF balance Limited — generally protected inside RTP can capture on withdrawal
Principal residence Requires court judgment CRA can register a lien; forced sale is rare

Stopping collections: your options

Option 1: Payment arrangement (fastest for most people)

Call 1-888-863-8657, agree to monthly payments. Collection pauses. Interest continues.

Option 2: Objection (if you dispute the debt)

File T400A within 90 days of assessment. Collection on disputed amount pauses during review.

Option 3: Taxpayer relief (hardship or CRA error)

File RC4288 to request penalty and interest waiver. Does not pause collections but can reduce total owing.

A Licensed Insolvency Trustee files on your behalf. All CRA collection action stops legally. CRA becomes a creditor in the proposal.

Option 5: Bankruptcy

Filing for bankruptcy legally stays all CRA collection action. CRA income tax debt is dischargeable in bankruptcy (unlike student loans under 7 years).


Getting help

Resource Phone Best for
CRA Collections 1-888-863-8657 Payment arrangements, RTP inquiries
CRA Individual Tax 1-800-959-8281 Understanding balance details
Licensed Insolvency Trustee Find at: ic.gc.ca/trustee Consumer Proposals, bankruptcy
Tax lawyer/CPA Local practitioners Dispute, Tax Court, complex situations

What to do in the first 24–72 hours

If CRA just took money from your account and you are caught off guard:

  1. Log into CRA My Account immediately — go to canada.ca/my-cra-account and check your balance owing, any correspondence, and the specific debt referenced
  2. Check your physical mail — CRA sends formal notices to your last known address; if you moved and did not update CRA, you may have missed multiple prior notices
  3. Call CRA Collections at 1-888-863-8657 — explain your situation; ask what debt triggered the action and whether a payment arrangement is available
  4. Document the seized amount and date — you will need this for your records and for any objection
  5. Protect remaining funds if needed — if a bank account is partially seized but your regular income still deposits there, call your bank about options

Most first-time collection actions result in an arrangement when the taxpayer calls proactively. CRA’s goal is recovery, not punishment — and a structured payment plan is their preferred outcome.


Interest and penalties on CRA debt

CRA charges compound daily interest on outstanding tax debt from the original due date — not from when they contacted you:

Amount owed CRA prescribed rate (approx. 2025) Annual interest cost
$5,000 ~9–10% ~$450–$500/year
$15,000 ~9–10% ~$1,350–$1,500/year
$30,000 ~9–10% ~$2,700–$3,000/year

Paying as quickly as possible reduces interest. Even a partial payment reduces the principal on which interest compounds.


Protecting your income during a collection dispute

If CRA has issued a Requirement to Pay to your employer (wage garnishment), your employer must comply — but:

  • File an objection (T400A) within 90 days of the original assessment: collections on the disputed amount pause during the objection
  • Arrange a voluntary payment plan: CRA typically withdraws the employer RTP once a compliant payment arrangement is in place
  • Consult a Licensed Insolvency Trustee: a Consumer Proposal immediately stops all CRA garnishments and collection — your employer receives a Stay of Proceedings

Statute of limitations on CRA collections

CRA can collect on a tax debt for up to 10 years from the date of the original assessment. However, the clock resets if:

  • CRA contacts you about the debt (in writing or by phone)
  • You make a partial payment
  • You sign a payment agreement

In practice, most Canadians find the 10-year limitation is rarely useful — CRA typically pursues debts actively long before that threshold. If you have an old debt you believe may be past the 10-year window, consult a tax professional before assuming it is unenforceable. CRA’s limitation rules are found in the Income Tax Act, section 222.