Desjardins is Canada’s largest credit union cooperative with deep roots in Quebec. Here’s everything you need to know about banking with Desjardins.
Desjardins Overview
| Feature | Details |
|---|---|
| Founded | 1900 |
| Type | Credit union cooperative (caisse populaire) |
| Members | 7+ million |
| Branches | 800+ (primarily Quebec and Ontario) |
| ATMs | 600+ Desjardins + free access to others |
| Best for | Quebec residents, bilingual service, member benefits |
Desjardins Savings Accounts
High Interest Savings Account
| Feature | Details |
|---|---|
| Interest rate | 2.50-4.00% (varies by promotion) |
| Minimum balance | None |
| Monthly fee | $0 |
| Transactions | Unlimited free |
| Online access | Yes |
Comparison with Online Banks
| Bank | Savings Rate | CDIC Insured |
|---|---|---|
| Desjardins | 2.50-3.50% | Yes (AMF in QC) |
| EQ Bank | 2.50-3.00% | Yes |
| Tangerine | 2.50% (promo varies) | Yes |
| Wealthsimple Cash | 3.50-4.00% | Yes |
Desjardins Chequing Accounts
Personal Account Options
| Account | Monthly Fee | Fee Waiver | Transactions | Best For |
|---|---|---|---|---|
| Everyday Banking | $0-$4.95 | Min balance | 12/month | Light users |
| Unlimited | $12.95 | $4,000 min | Unlimited | Regular users |
| Premium | $16.95 | $6,000 min | Unlimited + extras | Heavy users |
Account Features
| Feature | Basic | Unlimited | Premium |
|---|---|---|---|
| Free Interac e-Transfers | Limited | Unlimited | Unlimited |
| Debit card | Yes | Yes | Yes |
| Overdraft available | Yes | Yes | Yes |
| Savings account bonus | No | Yes | Yes |
| Credit card fee waiver | No | No | Yes |
Desjardins GICs
| Term | Rate Range | Minimum |
|---|---|---|
| 1 year | 3.50-4.50% | $500 |
| 2 years | 3.75-4.25% | $500 |
| 3 years | 3.50-4.00% | $500 |
| 5 years | 3.50-4.00% | $500 |
GIC Options
| Type | Feature |
|---|---|
| Non-redeemable | Highest rate |
| Redeemable | Can withdraw early |
| Market-linked | Returns tied to markets |
| TFSA/RRSP GIC | Tax-advantaged |
Desjardins Mortgages
| Rate Type | Current Rate Range |
|---|---|
| 5-year fixed | 4.49-5.49% |
| 5-year variable | 5.25-6.25% |
| 3-year fixed | 4.69-5.39% |
| 1-year fixed | 5.49-6.49% |
Mortgage Features
| Feature | Desjardins | Big 5 Banks |
|---|---|---|
| Down payment | 5% minimum | 5% minimum |
| Pre-approval hold | 90-120 days | 90-120 days |
| Portable | Yes | Varies |
| Prepayment | 15-20%/year | 15-20%/year |
| Quebec-specific products | Yes | Limited |
Strength: Desjardins often offers competitive mortgage rates in Quebec, especially for members with existing relationships.
Desjardins Credit Cards
Popular Credit Card Options
| Card | Annual Fee | Rewards | Best For |
|---|---|---|---|
| Cash Back Visa | $0 | 1% cash back | No-fee option |
| Cash Back World Mastercard | $99 | 2% groceries, 1.5% gas | Cash back seekers |
| Odyssey Visa Infinite | $99 | 2pt/$1 travel | Travel rewards |
| Odyssey World Elite | $150 | 2pt/$1 travel | Premium travel |
Bonus$ (Desjardins Rewards)
| Redemption | Value |
|---|---|
| Travel | Often best value |
| Gift cards | Good value |
| Merchandise | Variable value |
| Cash back | Fixed value |
Desjardins Insurance
Desjardins is one of Canada’s largest insurers:
| Product | Competitive? |
|---|---|
| Auto insurance | Yes (Quebec leader) |
| Home insurance | Yes |
| Life insurance | Yes |
| Travel insurance | Yes |
Bundle benefit: Members often get discounts bundling banking and insurance.
Online and Mobile Banking
| Feature | Available |
|---|---|
| Mobile app | Yes (iOS, Android) |
| Mobile cheque deposit | Yes |
| Interac e-Transfer | Yes |
| Bill payments | Yes |
| Apple Pay/Google Pay | Yes |
| International transfers | Yes |
App Quality
| Aspect | Rating |
|---|---|
| User interface | Good (French-first design) |
| Features | Comprehensive |
| Customer reviews | 4.0-4.5 stars |
| English support | Yes, but French-optimized |
Member Benefits
As a credit union, Desjardins offers unique member perks:
| Benefit | Details |
|---|---|
| Member dividends | Annual patronage dividend based on usage |
| Voting rights | Vote at annual meetings |
| Community investment | Profits support local communities |
| Financial education | Free resources for members |
Patronage Dividends
| Year | Approximate Dividend |
|---|---|
| 2023 | Varies by caisse |
| Typical | 0.5-2% of fees/interest |
Dividends vary by local caisse and depend on profitability.
Desjardins Pros and Cons
Pros
| Advantage | Why It Matters |
|---|---|
| Large branch network | 800+ locations, mostly QC/ON |
| Member ownership | Profit sharing, voting rights |
| Competitive mortgages | Often best rates in Quebec |
| Insurance integration | One-stop shop |
| Community focus | Local support |
| Bilingual service | French and English |
Cons
| Disadvantage | Impact |
|---|---|
| Limited outside QC/ON | Few branches elsewhere |
| Savings rates lag online banks | EQ Bank, Wealthsimple often higher |
| French-first design | English users may find navigation harder |
| Some fees | Account fees unless waived |
| Complex product lineup | Many products, can be confusing |
Who Should Bank with Desjardins?
Good Fit
| Profile | Why |
|---|---|
| Quebec residents | Best branch network, local service |
| Francophones | French-first experience |
| Members wanting insurance bundle | Competitive auto/home insurance |
| Mortgage shoppers in QC | Often competitive rates |
| Values-based bankers | Credit union cooperative model |
Better Alternatives
| Profile | Alternative |
|---|---|
| Best savings rates | EQ Bank, Wealthsimple Cash |
| No-fee banking outside QC | Simplii, Tangerine |
| Branch access nationwide | TD, RBC, BMO |
| Tech-forward banking | Wealthsimple, KOHO |
How to Join Desjardins
| Step | Action |
|---|---|
| 1 | Visit desjardins.com or a branch |
| 2 | Choose your local caisse (or join online) |
| 3 | Purchase member share (~$5) |
| 4 | Open accounts |
| 5 | Set up online/mobile banking |
Membership Requirements
| Requirement | Details |
|---|---|
| Membership share | ~$5 (refundable if you leave) |
| ID | Valid government ID |
| Residency | Canadian resident |
| Province restriction | None (but service best in QC/ON) |
Desjardins vs Banks
| Factor | Desjardins | Big 5 Banks |
|---|---|---|
| Ownership | Member-owned | Shareholder-owned |
| Profit distribution | Member dividends | Shareholder dividends |
| Branch network | QC/ON strong | National |
| Savings rates | Moderate | Low |
| Mortgage rates | Competitive | Moderate |
| Insurance | Integrated | Partnerships |
| Community focus | High | Varies |
Desjardins vs Tangerine (No-Fee Bank)
| Factor | Desjardins | Tangerine |
|---|---|---|
| Monthly fees | $0-$17 | $0 |
| Branches | 800+ | None |
| Savings rate | 2.50-3.50% | 2.50-5.00% (promo) |
| Credit cards | Many options | 2 options |
| Insurance | Full suite | Via Scotiabank |
Frequently Asked Questions
Is Desjardins federally regulated?
Desjardins caisses in Quebec are provincially regulated by AMF. Caisses in Ontario are regulated by FSRA. Some federal products exist. Deposit insurance varies by province.
Can I use Desjardins ATMs across Canada?
Yes. Desjardins ATMs are free for members. Plus, the THE EXCHANGE network provides fee-free access at 3,600+ ATMs across Canada.
Does Desjardins offer business accounts?
Yes. Desjardins has comprehensive business banking including chequing, savings, loans, merchant services, and commercial mortgages.
What happens to my membership share if I leave?
Your membership share (~$5) is refunded when you close your account and end your membership.
Is Desjardins good for investments?
Desjardins offers mutual funds, GICs, and wealth management. For self-directed investing, robo-advisors and discount brokerages often offer lower fees.