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Why Is My Investment Account Down? What to Do When Your Portfolio Drops

Updated

A falling investment account balance is alarming but almost always normal. Here is how to think through what happened and what — if anything — to do.

Quick diagnosis

What you see Likely cause Action needed?
All holdings down similarly Broad market decline (normal) Usually no action required
One holding down significantly, others okay Company-specific issue Investigate the holding
Account down but you made a withdrawal Your own activity None
GIC shows lower market value Interest rate rise (mark-to-market) None — hold to maturity
Account was positive, now shows negative Likely margin account or covered short Contact your broker immediately
Unknown transaction showing outflow Unauthorized or mistaken transaction Contact broker immediately

Historical context: Canadian market recoveries

Decline event Peak-to-trough decline Time to full recovery
Dot-com crash 2000–2002 ~50% (tech-heavy) ~5–7 years
2008–09 financial crisis ~49% (S&P 500) ~5 years
COVID crash (Feb–Mar 2020) ~34% (S&P 500) ~6 months
2022 rate-rise bear market ~25% (global equities) ~18 months

Every one of these was followed by a full recovery for a diversified investor who stayed invested.


Unrealized vs. realized losses in registered accounts

Account type Selling at a loss locks in Tax consequence of sale
TFSA Loss permanently — contribution room NOT restored until Jan 1 No capital loss available (TFSA gains/losses are tax-sheltered)
RRSP Loss permanently — contribution room not restored No capital loss available (RRSP gains/losses are tax-sheltered)
Non-registered Loss realized — capital loss can offset capital gains Capital loss is reportable and valuable

In a TFSA: If you bought $10,000 of stock and it dropped to $6,000 and you sell, your TFSA contribution room only recovers $6,000 next January — you permanently lost $4,000 of TFSA room. Selling at a loss inside a TFSA costs you twice.


What volatility-tolerant looks like in practice

If your portfolio dropped 20% and you have 20+ years to retirement:

  • You are experiencing a completely expected event
  • The right response is to continue your regular contributions
  • Dollar-cost averaging means your new contributions buy more units at lower prices
  • Historically, the Canadian and global equity markets recover and reach new highs

If your portfolio dropped 20% and you retire in 3 years:

  • This warrants a conversation with a financial planner
  • Consider gradually de-risking toward more GICs and bonds
  • CPP and OAS income forms a non-market floor — factor it into your income picture