How Coordination of Benefits Works — Step by Step
| Step |
Action |
| 1. Determine primary plan |
Your own plan is always primary for your own claims; use birthday rule for children |
| 2. Submit to primary |
File claim through primary insurer (electronic or paper) |
| 3. Receive EOB |
Explanation of Benefits shows amount paid and unpaid eligible balance |
| 4. Submit to secondary |
File for the unpaid balance with your EOB attached |
| 5. Receive secondary payment |
Secondary pays eligible portion of remaining balance — up to 100% combined total |
| 6. Neither plan overpays |
Combined payout cannot exceed actual eligible expense |
Determining Which Plan Is Primary
| Claim Type |
Primary Plan |
Secondary Plan |
| Your own claim |
Your own employer plan |
Spouse’s plan (you as dependent) |
| Spouse’s own claim |
Spouse’s own employer plan |
Your plan (spouse as dependent) |
| Dependent child — birthday rule |
Plan of parent with earlier birthday |
Plan of parent with later birthday |
| Dependent child — same birthday |
Plan of parent covered longer |
Other parent’s plan |
| No employer coverage (one) + individual (other) |
Group plan first |
Individual plan second |
Birthday Rule — Worked Examples
| Example |
Parent A Birthday |
Parent B Birthday |
Primary for Child Claims |
| Standard |
March 3 |
September 14 |
Parent A (March 3 earlier) |
| Reversed |
October 7 |
February 22 |
Parent B (February 22 earlier) |
| Same month, different day |
April 12 |
April 27 |
Parent A (day 12 earlier) |
| Same day and month (different year) |
June 5, 1982 |
June 5, 1985 |
Longer-covered parent |
| Single parent with two plans |
N/A |
N/A |
Plan in effect longer is primary |
Claim Reimbursement — How Combined Calculations Work
Example: Dental Filling — Actual Cost $300
| Plan |
Coverage Rate |
How Applied |
Amount Paid |
| Plan A (primary) |
80% of eligible |
80% × $300 |
$240 |
| Plan B (secondary) |
80% of eligible |
80% × remaining $60 |
$48 |
| Total reimbursement |
|
|
$288 (96%) |
| Out of pocket |
|
|
$12 (4%) |
Example: Prescription Drug — Actual Cost $180; each plan covers 80%, $5 dispensing fee not covered
| Plan |
Coverage |
Applied to |
Amount Paid |
| Plan A (primary) |
80% of $175 after fee |
(eligible = $175) |
$140 |
| Plan B (secondary) |
80% of remaining $35 |
|
$28 |
| Total reimbursement |
|
|
$168 (93%) |
| Out of pocket |
|
|
$12 (7%) |
Example: Paramedical (Physiotherapy) — Actual Cost $120; Plan A limit $80; Plan B covers 80% up to $100
| Plan |
Details |
Amount Paid |
| Plan A (primary) |
Covers $80 max per visit |
$80 |
| Plan B (secondary) |
80% × remaining $40 |
$32 |
| Total reimbursement |
|
$112 (93%) |
What Both Plans Cannot Exceed
| Principle |
Rule |
| Combined payout ceiling |
Lesser of (a) actual eligible expense or (b) sum of what each plan independently would have paid |
| “100% rule” |
Plans may not together reimburse more than 100% of actual eligible expense |
| Overcharge scenarios |
If a dentist charges above reasonable and customary fees, neither plan covers the excess |
| Government plan first |
If provincial plan (e.g., OHIP+ for under-25) covers some drugs, both group plans coordinate after provincial coverage |
Annual Planning — Do the Math
| Household Claim Level |
Annual Secondary Reimbursement Estimate |
Worth paying $100/month for secondary? |
| Low ($500/year total) |
~$50–$100 |
No (cost = $1,200/year) |
| Moderate ($2,000/year total) |
~$200–$400 |
Borderline |
| High ($5,000/year total) |
~$500–$1,000 |
Yes |
| Very high ($10,000+) |
~$1,000–$2,000+ |
Clearly yes |
Practical Tips for Maximizing Dual Coverage
| Tip |
Benefit |
| Keep both plan numbers and insurer contacts documented |
Faster claim submission |
| Request electronic billing at dental/vision — many offices do secondary auto-submit |
Less manual work |
| For large anticipated expenses (major dental, paramedical series), calculate both plans first |
Avoid surprises on balance owing |
| Confirm annual maximums on both plans at start of year |
Know which to file first for expenses near the maximum |
| Coordinate drug claims — some drug plans override each other for generics |
Maximize coverage by submitting to right plan first |
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