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My Employer Is Not Paying CPP or EI in Canada

Updated

Every paycheque from a Canadian employer should include deductions for CPP and EI. If yours doesn’t — or if you suspect your employer is deducting but not actually remitting the money to the CRA — it is a serious legal problem that can affect your retirement and benefit eligibility.

The short answer

Check your pay stubs and T4 for CPP and EI deductions. If they are missing and you are not exempt, report the issue to the CRA. The employer is liable, but you need to act to protect your contribution record.

How to check if CPP and EI are being remitted

On your pay stub

Every paycheque should show these deductions:

Deduction What to Look For
CPP (Canada Pension Plan) A line labeled “CPP” or “Pension Canada” — typically several hundred dollars per pay period
EI (Employment Insurance) A line labeled “EI” — typically smaller than CPP

If these lines are blank or say $0.00 and you are not in an exempt category, raise it with your employer immediately.

On your T4 (issued in February)

T4 Box What It Shows
Box 14 Employment income
Box 16 Employee CPP contributions
Box 18 Employee EI premiums
Box 22 Income tax deducted

If boxes 16 and 18 are $0 when they should not be, your employer may not have been deducting or remitting.

2026 CPP and EI rates

Employee Share Employer Share
CPP rate 5.95% 5.95%
CPP maximum contribution $3,867.50 $3,867.50
CPP2 rate (on earnings $68,500–$81,200) 4.00% 4.00%
EI rate 1.66% 2.32% (1.4×)
EI maximum premium $1,077.48 $1,508.47

Your employer must remit both the employee deduction and their own employer share.

Why this matters for you

CPP retirement benefit

Your future CPP pension is based on your contribution history. If your employer is not remitting CPP on your behalf, those years may not be reflected in your CPP Statement of Contributions. Fewer contributions = lower lifetime pension.

Check your CPP Statement of Contributions: Log in at My Service Canada Account (canada.ca/my-service-canada) to see what has actually been recorded.

EI eligibility

Your EI benefit entitlement is based on insurable hours and insurable earnings. If EI premiums have not been remitted, your employment may not appear as insurable employment, which could affect any future EI claim.

What to do

Step 1: Raise it with your employer

Ask payroll or HR why CPP and EI deductions are not appearing on your pay stubs. Request a written explanation.

Step 2: File a complaint with the CRA

If your employer cannot explain the missing deductions, contact the CRA:

  • Phone: 1-800-959-5525 (Business enquiries)
  • Online: Submit via the Informant Leads Program at canada.ca/cra-informant-leads if you believe it is intentional non-remittance
  • Request a CPP/EI ruling: File Form CPT1 to have the CRA formally determine whether your wages were insurable

Step 3: Check your contribution record

Log in to My Service Canada Account and review your CPP Statement of Contributions. You can see the contributions recorded for each year. If years of employment are missing, flag this when you contact the CRA.

Who is liable

The employer is legally responsible for remitting both shares. If they fail to do so:

  • The CRA can assess the employer for all amounts owed plus interest and penalties
  • Corporate directors can be held personally liable for unremitted payroll deductions
  • Criminal charges are possible for willful non-remittance

You are not required to pay the employer’s share yourself. However, you may need to follow up to ensure your contribution record is corrected.

Key takeaway

Missing CPP and EI deductions are not a bookkeeping quirk — they are a federal violation with real consequences for your retirement and benefit eligibility. Check your T4, verify your CPP Statement of Contributions, and report discrepancies to the CRA promptly.