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Why Am I Not Getting My GST/HST Credit? Eligibility, Phase-Outs, and Fixes

Updated

The GST/HST credit is one of the simplest federal benefits — but it is easy to accidentally lose if you don’t know what triggers eligibility changes.

Top reasons Canadians stop receiving the GST credit

Reason What happened How to fix
Did not file prior-year return CRA cannot calculate credit File your return — retroactive payments follow
Income exceeded threshold Phase-out based on net income Income reduction (RRSP contribution) or file accurately
Marital status not updated CRA used wrong family income Update at CRA My Account immediately
Bank details changed Payment going to old account Update direct deposit at CRA My Account
Address changed Cheque sent to old address Update address at CRA My Account
Child turned 19 Child component removed No fix — child component ends at 19
Recipient turned 19 Under-19s are not eligible themselves File return; credit begins after age 19
Separation / divorce not reported Combined income still pulling down credit Update marital status; receive higher single credit

GST credit payment schedule 2026

Quarter payment date
Q1 2025–26 July 4, 2025
Q2 2025–26 October 4, 2025
Q3 2025–26 January 3, 2026
Q4 2025–26 April 4, 2026

Payments go to the 20th if the regular date falls on a weekend/holiday. If your payment is missing on one of these dates, allow 5 business days before contacting CRA.


Maximum GST credit amounts (2025–26)

Family type Annual credit Per quarter
Single adult ~$519 ~$130
Married / common-law (combined) ~$680 ~$170
Each child under 19 ~$137 ~$34
Single parent with 1 child ~$519 + $137 = ~$656 ~$164
Couple with 2 children ~$680 + $274 = ~$954 ~$239

Phase-out begins above ~$40,000 net income (single) and ~$56,000 combined (couple).