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Why Did CRA Take Money From My Account? Garnishments and CRA Collections Explained

Updated

CRA collections are stressful — but they are also highly procedural, which means there are defined steps to stop them and resolve the debt.

The CRA collection process: how you got here

CRA does not take money from accounts without prior steps. The typical sequence:

Stage Action Timing
1 CRA assesses a balance owing (NOA issued) At time of return processing
2 90-day waiting period before collection begins Mandatory for most income tax debts
3 CRA sends reminder letters (typically 2–3 notices) Over 3–6 months after NOA
4 CRA Collections calls you Attempts to establish voluntary arrangement
5 If no response or arrangement: Requirement to Pay issued To your bank, employer, or refund
6 Funds seized / wages garnished Immediately upon bank compliance

If you received no letters or calls before money was taken, check your CRA My Account address on file — physical notices go to your last known address, which may be outdated.


What CRA can seize

Asset type CRA authority Notes
Bank account balance Yes — Requirement to Pay Bank must comply; no court order needed
Wages Yes — employer Requirement to Pay Portion of each paycheque redirected
Tax refunds Yes — automatic offset Applied before refund issued
Accounts receivable from clients Yes — client Requirement to Pay Client pays CRA instead of you
TFSA balance Yes (via RTP to institution) Bank must comply with RTP
RRSP/RRIF balance Limited — generally protected inside RTP can capture on withdrawal
Principal residence Requires court judgment CRA can register a lien; forced sale is rare

Stopping collections: your options

Option 1: Payment arrangement (fastest for most people)

Call 1-888-863-8657, agree to monthly payments. Collection pauses. Interest continues.

Option 2: Objection (if you dispute the debt)

File T400A within 90 days of assessment. Collection on disputed amount pauses during review.

Option 3: Taxpayer relief (hardship or CRA error)

File RC4288 to request penalty and interest waiver. Does not pause collections but can reduce total owing.

A Licensed Insolvency Trustee files on your behalf. All CRA collection action stops legally. CRA becomes a creditor in the proposal.

Option 5: Bankruptcy

Filing for bankruptcy legally stays all CRA collection action. CRA income tax debt is dischargeable in bankruptcy (unlike student loans under 7 years).


Getting help

Resource Phone Best for
CRA Collections 1-888-863-8657 Payment arrangements, RTP inquiries
CRA Individual Tax 1-800-959-8281 Understanding balance details
Licensed Insolvency Trustee Find at: ic.gc.ca/trustee Consumer Proposals, bankruptcy
Tax lawyer/CPA Local practitioners Dispute, Tax Court, complex situations